Technogym

This privacy policy allows you to understand what data we collect, why we collect it, and how we process it when you use our personalised training services, access digital fitness content, reply to our assessment questionnaires, participate in virtual challenges and competitions, when you buy our products or services, and when you subscribe to our newsletter and to our social&community initiatives (hereinafter also referred to as the “Service”).

Contents

• Who is the Controller and DPO and how can you contact them?. 
• When does this policy statement apply?. 
• Why do we process your personal data, what is the legal basis of the data processing and what personal data do we collect?. 
• What is the nature of data provision and what are the consequences arising of any refusal?. 
• Who will your personal data be disclosed to?. 
• What about international transfers?. 
• How long do we keep your personal data?. 
• Use of the Service by minors under the age of 16. 
• Data Subject rights and how you can exercise them.

1.   Who is the Controller and DPO and how can you contact them?

Controller
Technogym S.p.A., headquartered at Via Calcinaro 2861, 47521 Cesena (FC), Italy (hereinafter also referred to as “Technogym”) will collect and process your personal data in connection with your use of the Technogym® Digital Platforms: these include our websites (e.g. www.technogym.com, www.mywellness.com, www.skillathletic.com and others), our mobile apps (e.g. the Technogym App, the Mywellness App, the MyRun app, and others) and Technogym® connected equipment (hereinafter also referred to as the “Platform”).
Technogym will act as the Controller in relation to your personal data for the purposes indicated below and also in relation to centralised marketing activities in relation to the precontractual and contractual relationship.
You can contact Technogym by standard post, sending a letter to Technogym S.p.A., Via Calcinaro 2861, 47521 Cesena (FC), Italy, for the attention of the Data Protection Officer (DPO) or by sending an email to privacy@technogym.com.

Joint controllers

In those foreign countries where ecommerce is available on the www.technogym.com website, Technogym uses its own branches and/or local distributors for the sale and service of its products, which are also responsible for offering support to the customer in managing technical issues. Local distributors and branches will act as joint controllers with Technogym regarding data provided in the context of sales and service requests as well as data collected for the management of the sales contract and related marketing activities.

Data Protection Officer (DPO)

Technogym has appointed a Data Protection Officer (“DPO”), who you can contact at dpo@technogym.com. To know your rights, please visit the “Data Subject Rights” section below.

2.   When does this policy statement apply?

Technogym collects and processes your personal data in connection with your use of the Platform, which includes: the Technogym website technogym.com; and the digital ecosystem for precision training services provided via Technogym mobile applications (e.g. The MyWellness®App, the Technogym App, the MyRun App, the Mycycling App, the Skillathletic App, etc.), through the website mywellness.com and Technogym® training equipment connected to the Internet, which is governed by the relevant Terms and Conditions of use.

Technogym may also collect your data through our inbound calling system, which in some countries, and subject to your consent, may record the calls you have with our staff.
Under certain other circumstances, your data will be collected via dedicated web forms (for example, if you signed up to a specific call-to-action via social networks, or if you register online for an event) or on paper, for example, when you decide to share your business card.
If you train at a gym that uses the Platform and you have not registered with the Service
This policy statement does not apply to the processing of personal data by third parties, such as a gym, hotel, your company gym or other facility (hereinafter also referred to as the “Facility”) offering services using the Platform’s features. In such cases your relationship is directly with the Facility that Technogym provides services to through the professional Platform, but only as a service provider acting as processor. For these cases, please refer to the privacy policy provided by the Facility.

If you train at a Facility that uses the Platform and you also have a Technogym Account (“Join Facility”)
If you register for a Technogym Account and decide to connect the data collected and processed by your Facility, Technogym will start processing that data as an independent controller, and therefore the contents of this privacy policy will apply in addition to that of the Facility (or Facilities) you train at. The Join Facility feature will only be enabled if you provide your consent. You will find all the information related to Facilities you joined in the “My Facilities” section under “Settings” in the customer area of your Technogym Account.

IMPORTANT NOTICE: when making an electronic payment (using your credit/debit card, Apple Pay, PayPal or similar tools) you will be redirected to the authorised payment processor’s/payment institution’s secure website to provide your payment details to them. While we cooperate only with trustworthy licensed payment processors and payment institutions, we make no representation or warranty for their processing of your data in the context of payment. Please make sure your read and agree with their terms of service and with their privacy policies before providing them with your data. In any case, we may not be held liable or accountable for any breach, loss, destruction, unauthorized disclosure or any similar incident involving your data when processed by any payment processor or payment institution.