PUMA Official

PUMA Sports Goods Sdn. Bhd. is the official Malaysian subsidiary of PUMA SE, established in 2007 (Company No. 200701008334 / 766336-V).The company manages retail, wholesale, and e-commerce operations ... Read More
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PUMA Sports Goods Sdn. Bhd. is the official Malaysian subsidiary of PUMA SE, established in 2007 (Company No. 200701008334 / 766336-V).
The company manages retail, wholesale, and e-commerce operations across Malaysia, offering sports footwear, apparel, and accessories that combine performance innovation with lifestyle fashion.
PUMA Malaysia represents the brand’s mission — Forever Faster — by bringing cutting-edge athletic style to Malaysian consumers through official stores and online platforms.

Return Policy

Shipping Policy

Privacy Policy

Return Policy

  • Returns apply only to purchases made on my.puma.com/my.

  • Shipping and handling fees are non-refundable.

  • Gift cards, underwear (except bras), shoe care items, face masks, socks, and customized products are not eligible for return.

  • Personalized products can only be returned if defective in material or workmanship.

  • Items must be returned within 14 days of receipt, in their original condition and packaging.

Shipping Policy

  • Standard shipping within Malaysia only.

  • West Malaysia: Free delivery for orders ≥ RM 150; RM 10 for orders < RM 150.

  • East Malaysia: Free delivery for orders ≥ RM 250; RM 20 for orders < RM 250.

  • No international shipping is available at this time.

  • Orders are processed within 2–3 business days. Delivery usually takes 3–7 working days depending on location.

Privacy Policy

  • This privacy policy applies to the official website my.puma.com/my operated by PUMA Sports Goods Sdn. Bhd. (Company No. 200701008334).

  • The company collects information such as IP address, browser type, operating system, URL, purchasing details, and browsing behavior to improve user experience.

  • When creating an account, users may be asked to provide personal details such as name, email, and password.

  • PUMA Malaysia uses cookies, analytics tools, and may share anonymized data with service providers for marketing and optimization purposes.

  • Users may contact the company to request data access, correction, or deletion.

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